I had a mixed experience at Protea Hotel By Marriott Johannesburg Wanderers. The rooms were spacious and comfortable, offering lovely views of the Wanderers grounds. However, the service left much to be desired, with several issues during my stay, including delays and lack of attention from the staff. Overall, it's suitable for a short stay but could be improved in terms of service.
Rooms
8.0
The room was spacious, comfortable, and beautifully decorated, providing great views of the cricket ground and surrounding area.
Service
5.0
Unfortunately, the service was quite disappointing, with slow response times and a lack of attentive staff during breakfast and other services.
Location
6.0
The hotel's location is strategic, being close to the Wanderers Stadium, but the surrounding area felt a bit unsafe for nighttime walks.
Dining
5.0
Dining at the hotel was subpar; while breakfast had good variety, my dinner experience was disappointing, particularly my Chicken Tikka Masala.
Facilities
5.0
The hotel offered basic facilities, including a gym, but there were issues with the electronic locks and overall maintenance.
Julia
United States of America,
February
2025
5.8/10
I had a great experience at Protea Hotel by Marriott Johannesburg Wanderers, benefiting from clean rooms and a friendly, accommodating staff. The hotel’s location near the Wanderers Club was a huge plus for me, making it easy to access the cricket ground. However, I found the breakfast options to be lacking in variety, and the noise from the surrounding area was sometimes disruptive.
Rooms
8.0
My room was spacious and well-maintained, offering a comfortable stay. However, I did notice the noise from the busy intersection outside at times.
Service
9.0
The staff were exceptionally friendly and eager to help, which made my stay enjoyable. Reception was accommodating, and I appreciated their willingness to assist me with any questions I had.
Location
9.0
The hotel's location is ideal, particularly for those attending events at the Wanderers Cricket Ground. I felt safe walking around within the grounds, and the proximity to shopping malls like Melrose Arch and Rosebank is a significant advantage.
Dining
6.0
While the restaurant served breakfast and dinner, I found the breakfast options somewhat lacking, especially in terms of fresh fruit variety and the quality of pastries. The evening buffet could also use some improvement.
Facilities
8.0
The hotel offered several amenities including a pool and shuttle services, which were convenient during my stay. I appreciated the well-stocked hotel shop and the presence of security personnel around the premises.
Ron
United States of America,
December
2024
5.8/10
I had a fantastic stay at the Protea Hotel by Marriott Johannesburg Wanderers. The location was perfect for my cricket plans, and the staff was exceptionally helpful. While my room was decent and clean, some features could use a bit of updating. Overall, I enjoyed my time and would gladly return. 🌟
Rooms
8.0
My room was clean and spacious with a comfortable bed. However, some USB ports were not working, which was a bit inconvenient.
Service
10.0
The staff were incredibly friendly and attentive, making my check-in seamless and pleasant. They even helped arrange a late check-out for me!
Location
9.0
The hotel is well-placed, right by the Wanderers cricket stadium and within walking distance to shopping areas like Rosebank. The grounds had a nice ambiance and were secure, which I appreciated.
Dining
9.0
I enjoyed delicious breakfasts and a pleasant dinner at the hotel. The staff in the restaurant were professional and made the experience even better.
Facilities
9.0
The hotel offers a lovely pool area with nice views and is well-equipped with various amenities. I appreciated the easy access to a gym nearby.
Barry
United States of America,
December
2024
5.6/10
I had some ups and downs during my stay at the Protea Hotel. The location was convenient for my visit to the Wanderers, and I enjoyed the spacious room and good breakfast. However, I faced significant issues with the reception service and the cleanliness of certain areas. Overall, my experience was quite mixed. 🌍😕
Rooms
6.0
My room was spacious, but it lacked a view despite my early booking. It felt a bit tired and worn out overall.
Service
5.0
The reception staff were often unhelpful and rude, particularly when it came to issues like shuttle bookings. I expected better service.
Location
7.0
The hotel is well-located for attending cricket at the Wanderers, making it easy to grab a quick shuttle.
Dining
5.0
Breakfast was good with a variety of options, but I had a bad experience with dinner. The salmon I ordered was undercooked and not up to standard. 😞
Facilities
6.0
The hotel offered amenities like room service and shuttle services, but the kitchen had several issues running out of food options, especially on busy days.
Stephen
United States of America,
November
2024
6.0/10
My stay at Protea Hotel By Marriott Johannesburg Wanderers was quite enjoyable overall. The opulent decor and comfortable rooms made for a pleasant experience, though I encountered some minor issues at check-in. The location is excellent, with handy shuttle services to nearby malls, and the breakfast featuring an automatic pancake machine was a good treat.
Rooms
9.0
The room was lovely and very clean, with a huge king-size bed that was incredibly comfortable. I appreciated the available amenities, including a bar fridge and kettle for tea and coffee.
Service
7.0
Overall, the service was friendly, but I did experience some hiccups like the computer check-in issues and wrong billing at checkout. However, the staff handled the situations professionally.
Location
9.0
The hotel's location is ideal, being next to the Wanderers stadium and close to both Melrose Arch and Rosebank malls. The shuttle service made getting around very convenient.
Dining
9.0
Breakfast was fantastic with a wide range of choices, and I particularly enjoyed the automatic pancake machine. The happy hour for dinner was a great touch too, pairing well with a cold drink.
Facilities
7.0
The hotel offers solid facilities like room service and shuttle services, but I found some aspects, like the parking arrangement, a bit off-putting.
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Protea Hotel By Marriott Johannesburg Wanderers20.04
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21.04.2025